frequently asked questions
Shipping FAQ
We offer Free Delivery for Orders over R800
If your order is below R800 the courier fee is R99 nationwide
How Long will my order take to arrive?
As soon as an order comes in we check stock.
- If we have stock, we package and call for courier same day.
- If stock is low, we roast a new batch, this takes on average 6 hours and we package the next day for courier.
- Leaves Royal Coffee Roasters (Alberton) Within 48 Hours
When will the order be delivered?
Our couriers generally deliver from Monday to Friday between 08h00 – 12h00 and 14h00 – 17h00.
Transit Times
Once the Order leaves the Roastery
- To Gauteng: 1 – 2 Working Days
- To Main Centres: 2 – 3 Working Days
- To Regional Areas: 2 – 5 Working Days
- To Remote Areas: 5 – 7 Working Days
Can you deliver Afterhours, Weekends or Public Holidays?
Unfortunately not. The courier companies we use don’t offer those delivery times.
Note: These delivery times are estimations; we will send you your waybill tracking information to track your parcel directly with our courier services.
Enquiries on your parcel can be sent to relax@royalcoffee.co.za
In Person Pickup
Otherwise, visit our Roastery in person and pick up a bag or two at Royal Coffee Roasters.
visit us for amazing coffee
We Can't Wait for you to fall in love with our coffee!
Call Us
011 452 2751
Email Us
relax@royalcoffee.co.za
Visit Us
Meyersdal Square
C/o Jochem Van Bruggen and
Nelson Mandela Avenue,
Randhart, Alberton, 1450
Coffee Drinking Times
Monday - Friday: 8am - 5pm
Saturday: 8am - 4pm
Sunday: 9am - 2pm